“To succeed in Cycle Republic you need perseverance. Bring in your character and a bit of interest in bicycles.” Klaudia – Duty Manager
- There’s a lot of employers out there... What made you choose us?
My passion for cycling drove me to the store. Open-mindedness and the positive approach I met at the job interview made me want to try for it.
- Tell us a bit about your role…
Being a member of a management team requires prioritising tasks and high quality communication skills. As a customer advisor, my responsibility is to make sure customer gets the best service and the knowledge they need.
- What do you get up to on a typical day?
My everyday job involves making sure shop floor is neat and shelves are full, calling customers and providing a professional approach. I show off our bikes and encourage people to cycle more, regardless of the weather. Last but not least, I get those sales through the door.
- What’s the best thing about working here?
- What challenges have you faced and how did you deal with them?
I’ve been learning something new each day but the greatest challenge has been developing my confidence with customers. It came with practice and is repeated with every person.
- Tell us about the training and development...
Despite being keen on cycling, one year ago I didn’t know much about bikes. The guys fed me with knowledge, and I received practical training in the City and Guilds. Reading helps a lot - we’ve got a staff room well equipped with cycling literature.
- What's been your biggest achievement?
The two achievements I’m most proud of are being nominated to participate in two big cycling events: the last stage of the Tour of Britain and ‘Champions of Cyclesport’, which takes place annually in Battersea Park.
- What do you think makes someone successful at Cycle Republic?
To succeed in Cycle Republic you need perseverance. Bring in your character and a bit of interest in bicycles.
- And, to anyone thinking about applying, what would you tell them?
Stop worrying, start doing.