meet Klaudia

  • There’s a lot of employers out there... What made you choose us?
  • My passion for cycling drove me to the store. Open-mindedness and the positive approach I met at the job interview made me want to try for it.

  • Tell us a bit about your role…
  • Being a member of a management team requires prioritising tasks and high quality communication skills. As a customer advisor, my responsibility is to make sure customer gets the best service and the knowledge they need.

  • What do you get up to on a typical day?
  • My everyday job involves making sure shop floor is neat and shelves are full, calling customers and providing a professional approach. I show off our bikes and encourage people to cycle more, regardless of the weather. Last but not least, I get those sales through the door.

  • What’s the best thing about working here?
  • The team!

  • What challenges have you faced and how did you deal with them?
  • I’ve been learning something new each day but the greatest challenge has been developing my confidence with customers. It came with practice and is repeated with every person.

  • Tell us about the training and development...
  • Despite being keen on cycling, one year ago I didn’t know much about bikes. The guys fed me with knowledge, and I received practical training in the City and Guilds. Reading helps a lot - we’ve got a staff room well equipped with cycling literature.

  • What's been your biggest achievement?
  • The two achievements I’m most proud of are being nominated to participate in two big cycling events: the last stage of the Tour of Britain and ‘Champions of Cyclesport’, which takes place annually in Battersea Park.

  • What do you think makes someone successful at Cycle Republic?
  • To succeed in Cycle Republic you need perseverance. Bring in your character and a bit of interest in bicycles.

  • And, to anyone thinking about applying, what would you tell them?
  • Stop worrying, start doing.

 

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